« British rural public transport
Security costs? You pay! »

Next day means next week?

The Dell saga goes into second stage. Despite me having a priority XPS next day on-site warranty it took three days, one click-trough of on-line wizard, two emails and three phone calls to get the collection of my broken laptop going. And now it will only be collected on Monday. Doh!

I wonder how much it will actually take from the first problem report until I get my system back into a fully functional state. I was counting on being up and running by the end of the week, but apparently that is not happening.

Popularity: 21% [?]

This entry was posted on Friday, August 11th, 2006 at 4:51 PM and filed under UK, hardware.
Follow comments here with the RSS 2.0 (XML) feed. Post a comment or leave a trackback.

del.icio.us:Next day means next week? digg:Next day means next week? spurl:Next day means next week? wists:Next day means next week? simpy:Next day means next week? newsvine:Next day means next week? blinklist:Next day means next week? furl:Next day means next week?
 reddit:Next day means next week? fark:Next day means next week? blogmarks:Next day means next week? Y!:Next day means next week? smarking:Next day means next week? magnolia:Next day means next week? segnalo:Next day means next week?

Comments (2) to “Next day means next week?”

  1. John wrote:

    My name is John, and I am a customer advocate at Dell headquarters. I read your blog, and was wondering if the problem with your XPS was ever resolved. If you need any further assistance I would be happy to provide it.

    John
    Dell Customer Advocate

    Posted on 21-Aug-06 at 8:21 pm | Permalink

  2. Aigarius Blog » Dell service - 10.5 days turnaround wrote:

    [...] It took from Wednesday to Friday to arrange for pick-up n the notebook. [...]

    Posted on 21-Aug-06 at 10:38 pm | Permalink

Post a Comment
*Required
*Required (Never published)