The Dell saga goes into second stage. Despite me having a priority XPS next day on-site warranty it took three days, one click-trough of on-line wizard, two emails and three phone calls to get the collection of my broken laptop going. And now it will only be collected on Monday. Doh!
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I wonder how much it will actually take from the first problem report until I get my system back into a fully functional state. I was counting on being up and running by the end of the week, but apparently that is not happening.