Laptop down


A half an hour ago my brand new Dell XPS M1710 laptop stopped working. It just turned off and would not turn on again. I got my old HP lappie out and went to Dell site for debugging. After several quite nice debugging steps the fault fell into a generic "no idea what it is, but it sure is bad" category and I was told to contact the support, which I did - by email. Let's see how long it takes to get this thing fixed and how will they respect my Linux partitions if I will need to send it in.
Oh well, that means that I will go to bed early today - yay!

(P.S. As one might note, I am very keen to find good thing behind anything. I got into this habit when I was fired from my job last January. It helped me a lot. Repeat after me - every change is for good. It is that simple, you just need to find the good things sometimes. Sometimes it is hard, but the search is rewarding.)

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n8k99 11 years, 7 months ago

Yay! I totally love your attitude! looking for the good in all things and accepting that change is for the good, totally rocks!

Your solution will be much easier like that.

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Jochen 11 years, 7 months ago

Just remove your hard disk before sending the laptop to Dell. I did that twice with my Asus model and it has been no problem (even though my second send-in was because of a broken IDE controller - Yay, new mainboard a month before my warranty expired! :-)).

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Kevin Mark 11 years, 7 months ago

Hi Aigar,
as Jochen said, I've never heard of a company liking a laptop sent in with Gnu/Linux on it. Not sure which is better: to remove the hd, reformat with windows or what? IIRC, they may say they need to run tests on it with w32 software or some such nonsense. If they don't complain and dont reformat it, I'd be very curious to know.
And keep up the positive attitude! The adage 'may you code in interesting times!' works well for you, go with it!

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Aigarius Blog » Next day means next week? 11 years, 7 months ago

[...] The Dell saga goes into second stage. Despite me having a priority XPS next day on-site warranty it took three days, one click-trough of on-line wizard, two emails and three phone calls to get the collection of my broken laptop going. And now it will only be collected on Monday. Doh! [...]

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Aigarius Blog » Dell service - 10.5 days tur 11 years, 7 months ago

[...] I previously mentioned that my brand new Dell Inspiron XPS m1710 notebook broke down just a few weeks after I got it. [...]

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